Your privacy is our priority. Learn how we collect, use, and protect your personal information when providing our international driving license translation services.
Welcome to Novelty Docs ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our international driving license translation services through our website and related services.
By using our services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
We collect personal information that you voluntarily provide when using our services:
We automatically collect certain information when you visit our website:
Process your driver's license translation requests, create certified documents, and deliver them via email or physical shipping.
Process payments securely through our trusted third-party payment processors and maintain transaction records for accounting purposes.
Provide customer service, respond to inquiries, resolve issues, and improve our services based on your feedback.
Send order confirmations, delivery notifications, service updates, and occasional promotional communications (with your consent).
We never sell, rent, or trade your personal information to third parties for marketing purposes.
We may share your information only in the following limited circumstances:
Trusted third-party services for payment processing, shipping, and translation services
When required by law, court order, or to protect our rights and safety
In the event of a merger, acquisition, or sale of business assets
We employ industry-standard security measures including 256-bit SSL encryption, secure servers, and regular security audits.
All data transmitted and stored using advanced encryption protocols
Protected servers with firewall protection and intrusion detection
Strict access controls and employee training on data protection
You have the following rights regarding your personal information:
Request access to your personal data and receive a copy in a portable format.
Request correction of inaccurate or incomplete personal information.
Request deletion of your personal data, subject to legal and business requirements.
Opt out of marketing communications and certain data processing activities.
Contact us at privacy@noveltydocs.com or use our contact form. We will respond to your request within 30 days.
We retain your personal information only as long as necessary to:
Typically, we retain customer data for 7 years after the last service interaction, unless a longer retention period is required by law.
If you have any questions about this Privacy Policy or our data practices, please contact us:
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last Updated" date. Your continued use of our services after the changes take effect constitutes acceptance of the revised policy.
Our privacy team is here to help. Contact us for clarification on any aspect of our data protection practices.